Convert more customer conversations into sales.

Automate order tracking, abandoned cart recovery, and customer FAQs across WhatsApp, Instagram, and your website.

Setup in under 15 minutes
No coding required
30-day free trial
Boost sales 24/7
S
ShopKonnect Kenya
Online ยท Typically replies instantly
Hi! I ordered a pair of sneakers on Monday (Order #12345). What's the delivery status?
4:20 PM
AI Hi there! ๐Ÿ‘‹ I've checked Order #12345 โ€” your sneakers are out for delivery and expected to arrive tomorrow by 3 PM. Here's your tracking link: https://shopkonnect.ke/track/12345. Anything else I can help you with? ๐Ÿ˜Š
4:20 PM ยท Auto-reply
Great thanks! Also, do you have the blue running shoes in size 42?
4:21 PM
AI Yes, we do! The Air Flex Pro in blue โ€” size 42 is in stock at KSh 5,800. Free delivery within Nairobi. Would you like me to place an order for you?
4:21 PM ยท Auto-reply

Your customers are messaging you โ€” and many are ready to buy.

But slow responses and scattered communication are costing you sales.

Order Tracking Overload

Your team spends hours answering "Where is my order?" instead of focusing on growing the business.

Abandoned Carts

Customers add items to cart but leave when they can't get quick answers about shipping, returns, or sizing.

Repetitive Customer FAQs

Your support team answers the same questions about pricing, availability, and shipping a hundred times a day.

Scattered Social DMs

Customers message you on WhatsApp, Instagram, and Facebook โ€” and your team can't keep up across all channels.

HabariChat automates ecommerce customer conversations โ€” so you can convert more inquiries into sales.

What conversational AI means for your ecommerce store.

Turn every customer conversation into a revenue opportunity.

Automated Order Tracking

Customers get instant order status updates without bothering your support team. Just share their order number.

Abandoned Cart Recovery

AI automatically follows up on abandoned carts via WhatsApp or DM, answering objections and closing sales.

Customer FAQ Automation

AI answers shipping policies, return processes, sizing guides, and product questions instantly.

Social Media Selling

Engage customers on Instagram DMs and Facebook Messenger with automated product recommendations and ordering.

Everything your ecommerce store needs for customer conversations.

Features designed to convert more chats into sales.

Order Tracking Automation

Customers share their order number and AI instantly provides delivery status, tracking links, and estimated arrival.

Abandoned Cart Support

AI reaches out to customers who left items in their cart, answers their questions, and helps complete the purchase.

Customer FAQ Automation

Train AI on your products, shipping policies, return process, and sizing โ€” so customers get instant, accurate answers.

WhatsApp Selling

Customers can browse products, ask questions, and place orders directly through WhatsApp with AI assistance.

Instagram DM Sales

Automatically reply to product inquiries on Instagram DMs, share product links, and capture orders.

Sales Analytics

Track conversations that lead to sales, popular product inquiries, and customer sentiment in real-time.

See ecommerce automation in action.

A 2-minute walkthrough of how HabariChat converts customer conversations into sales.

Trusted by online stores across Africa.

See how ecommerce businesses are boosting sales with conversational AI.

35%
More sales conversions
60%
Fewer support tickets
3x
Faster customer replies
15min
Setup time

Our customers love being able to track orders and ask product questions on WhatsApp. We've seen a 35% increase in repeat purchases because the experience is so smooth. HabariChat handled 500+ conversations in our first month alone.

CN

Carol Nyambura

Founder, Nairobi Essentials Store

Frequently asked questions.

Everything you need to know about ecommerce conversational automation.

How long does setup take?
Setup takes less than 15 minutes. Connect your WhatsApp and social accounts, train AI on your product catalog and policies, and start automating.
Does this support WhatsApp Business?
Yes! HabariChat integrates with WhatsApp Business API. Perfect for order updates, customer support, and product inquiries.
Can humans take over chats?
Absolutely. When a customer needs personal assistance or has a complex issue, a team member can take over instantly with full context.
Is coding required?
No coding required. The entire setup is visual. Connect your channels, customize your AI, and start selling โ€” all without developers.
Is there a free trial?
Yes! You get a 30-day free trial with full access to all features. No credit card required. Start converting conversations into sales today.

Every customer conversation is a potential sale. Don't let them slip away.

Start your 30-day free trial. No credit card required.